Email Notifications

NexusForm can send email notifications when someone submits a form. You can notify yourself (or your team) and optionally send an auto-reply to the customer.

Setting up notifications

Open a form in the NexusForm dashboard.
Go to the Notifications tab.
Click Add Notification.

Notification to yourself / team

Recipient(s): Enter one or more email addresses (comma-separated).
Subject line: Use template variables like {{form_name}} and {{submission_date}}.
Body: The email includes all submitted field values by default. You can customize the template.

Example subject line:

New submission: {{form_name}} — {{submission_date}}

Auto-reply to the customer

If your form has an Email field, NexusForm can send an automatic reply to the person who submitted the form.

In the Notifications tab, click Add Auto-Reply.
From name: The name the customer sees (e.g. “NexusForm Support”).
Subject: e.g. “Thanks for reaching out!”
Body: Write a confirmation message. You can use {{field_name}} variables to personalize it.

Template variables

You can use these variables in subject lines and email bodies:

Variable	Description
`{{form_name}}`	The name of the form
`{{submission_date}}`	Date and time of the submission
`{{submission_id}}`	Unique ID of the submission
`{{field_name}}`	Value of a specific field (use the field’s label in snake_case)
`{{all_fields}}`	Formatted list of all submitted fields and values

Managing notifications

Edit: Click on an existing notification to change recipients, subject, or body.
Disable: Toggle a notification off without deleting it.
Delete: Remove a notification permanently.

Each form can have multiple notifications — for example, one to the store owner and a different one to a support team inbox.

Email delivery

NexusForm sends emails through a managed delivery service. Emails are sent from notifications@nexusform.app by default.

Limits

Email notification limits depend on your plan. See Plans & Limits for details.