Managing Submissions

Learn how to view, manage, and export form submissions in NexusForm.

Accessing Submissions

1. Open NexusForm from your Shopify Apps
2. Click Submissions in the navigation
3. View all submissions across all forms

Submissions List

The submissions list shows:

Column	Description
Form	Which form was submitted
Submitted	When the submission was received
Email	Submitter’s email (if collected)
Name	Submitter’s name (if collected)
Status	Processed/Unprocessed indicator

Filtering Submissions

By Form

1. Click the Form filter dropdown
2. Select a specific form
3. List updates to show only that form’s submissions

By Date Range

1. Click the Date filter dropdown
2. Choose a preset range:
   • Today
   • Last 7 days
   • Last 30 days
   • Last 90 days
   • All time

By Search

1. Use the search box
2. Search by email or name
3. Results filter in real-time

Viewing Submission Details

1. Click on any submission row
2. Opens detailed view showing:
   • All submitted field values
   • File attachments (if any)
   • Submission metadata (IP, timestamp, user agent)

File Attachments

For forms with file uploads:

• Files are displayed as links
• Click to download/view
• Images show thumbnails

Sorting Submissions

Click column headers to sort:

• Date - Newest first (default) or oldest first
• Form - Alphabetically
• Email - Alphabetically

Bulk Actions

Select multiple submissions for bulk actions:

Selecting Submissions

1. Check the box next to each submission
2. Or use “Select all” checkbox in header
3. Selected count appears in toolbar

Available Bulk Actions

Action	Description
Export	Download selected as CSV/JSON
Delete	Remove selected submissions

Deleting Submissions

1. Select submissions to delete
2. Click Delete in bulk actions toolbar
3. Confirm the deletion
4. Submissions are soft-deleted (recoverable by support if needed)

Exporting Submissions

Export Selected

1. Select the submissions you want
2. Click Export in bulk actions
3. Choose format (CSV or JSON)
4. Download begins automatically

Export All

1. Click Export without selections
2. Choose to export all or filtered results
3. Select format
4. Download the file

Export Formats

CSV Format

• Opens in Excel, Google Sheets
• One row per submission
• Columns for each field
• Best for spreadsheet analysis

JSON Format

• Structured data format
• Preserves nested data
• Best for developer use

Export Contents

Exports include:

• Submission ID
• Form name
• Submitted timestamp
• All field values
• Submitter email/name
• IP address (if collected)

Note

File attachments are not included in exports - only file metadata.

Submission Details Page

Click a submission to see full details:

Header Information

• Form name
• Submission timestamp
• Quick actions (Delete, Mark as processed)

Field Values

All submitted data organized by field:

Full Name: John Smith
Email: john@example.com
Message: I have a question about...
Subject: Product Inquiry

Attached Files

• List of uploaded files
• Click to download
• File size and type shown

Metadata

Technical information:

• Submission ID
• IP Address
• User Agent (browser info)
• Processed status

Processing Submissions

Mark submissions as processed to track which ones you’ve handled:

Mark as Processed

1. Open submission details
2. Click Mark as Processed
3. Status changes to “Processed”

Filter by Status

1. Use the status filter
2. Show only unprocessed submissions
3. Helps manage your workflow

Submission Limits

Depending on your plan, you may have submission limits:

Plan	Monthly Submissions
Free	50 submissions
Starter	500 submissions
Pro	Unlimited

Approaching Limit

You’ll see a warning banner when nearing your limit.

Exceeded Limit

When limit is reached:

• New submissions are still saved
• Banner prompts upgrade
• Consider upgrading or exporting/deleting old submissions

Data Retention

• Submissions are retained indefinitely
• Deleted submissions are soft-deleted
• File uploads stored securely
• Export data before deleting if needed

Tips for Managing Submissions

Stay Organized

1. Check submissions regularly
2. Mark processed submissions
3. Export important data
4. Delete outdated submissions

High Volume Forms

For forms with many submissions:

1. Set up email notifications
2. Export regularly
3. Use filters to find specific entries
4. Consider integrations for automation

Data Security

1. Only authorized staff should access
2. Export to secure locations
3. Don’t share export files insecurely
4. Delete sensitive data when no longer needed